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Tanusha Moodley
- Total activity 18
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Activity overview
Latest activity by Tanusha Moodley-
Tanusha Moodley created an article,
Expedited shipping
Expedited, daily next, or named day shipment and delivery SMALL AND MEDIUM ITEM DELIVERY Choose from: Daily Next or Named day delivery £6.95 Our carrier delivers next day (order by 8pm the da...
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Tanusha Moodley created an article,
Ordered through a 3rd party
We’re so sorry to hear that you’ve hit a snag! You are our #1 priority and we wanna make sure you’re feelin’ great, all the time. If you ordered through a third-party service, you’ll need to cont...
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Tanusha Moodley created an article,
Order Status
On the day of purchase, you will receive a confirmation email with a tracking link which shows you the progress of your order. You can also check on your order by logging into your ...
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Tanusha Moodley created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Tanusha Moodley created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Tanusha Moodley created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Tanusha Moodley created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Tanusha Moodley created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Tanusha Moodley created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Tanusha Moodley created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...